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22 Sep 2011

Symantec, Responsys, and spam: perfect partners? Email

I was most displeased to find the message below in my spam folder today. It was sent by Responsys on behalf of Symantec. I know it is real because it has a valid DKIM signature from

The address they sent it to is one that was scraped off a resume of mine a long time ago, and is now being sold by mainstream spam list brokers like InfoUSA. It appears only in spam lists; I believe that a fair number of ESPs are aware of it as a flag for dirty customer lists.

Needless to say, I am not a physician, nor do I have any but academic interest in HIPAA compliance. I suppose there's a certain irony in Symantec sending the very kind of junk that their MessageLabs subidiary filters out, but what in the world were they thinking?

Note: If you're from Responsys or Symantec, feel free to drop me a note if you need help improving your Worst Practices.

From: "Symantec Corporation" <>
Reply-To: "Symantec Corporation" <>
Subject: Webcast: First-of-its-Kind Security Risk Assessment Tool Helps Physicians Qualify for EHR Incentives
To: [an address I never gave them]
Symantec Confidence in a connected world.
Register Now
Symantec Corporation

Risk Assessments:
It's the Law
How will your organization address Meaningful Use
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Regulations such as HIPAA and HITECH require you to make privacy and security top priorities for your healthcare organization. Symantec, the leader in security and data protection solutions, is here to help.

Come join us and learn how Allscripts Privacy & Security Risk Assessment powered by Symantec finds deficiencies and then recommends solutions for meeting the demands of these regulations, helping you qualify for HITECH incentives.

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Live Webcast Details
Register Now

First-of-its-Kind Security Risk Assessment Tool Helps Physicians Qualify for EHR Incentives

Date: Wednesday, Sept. 28
Time:11:00am PT / 2:00pm ET

Presenter: Jenn Artura,
National Manager, Business Development & Strategic Alliance, Symantec

© 2011 Symantec Corporation

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Copyright (C) 2011 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

Symantec Corporation, 350 Ellis Street, Mountain View, CA 94043, United States

posted at: 19:49 :: permanent link to this entry :: 2 comments
posted at: 19:49 :: permanent link to this entry :: 2 comments

comments...        (Jump to the end to add your own comment)

It wouldn't be the first time that a security company hires some marketing company who hire someone who hires someone who takes a slightly different view on the nature of spam. That's bad but, with companies continuing to grow, I'm sure it will happen again. I think the DKIM signature is interesting though - the least that Symantec could do is make sure that everything is signed with their DKIM signature passes a few this-is-not-spam tests.

(by Martijn Grooten 23 Sep 2011 03:32)

This is awesome, I wonder if their anti-spam appliances and software also caught it.

(by Mike Horwath 25 Sep 2011 15:42)

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