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26 Jun 2010
06 Jun 2010
Affiliate marketing is a popular way to advertise on the Net. A company signs up affiliates, or more often an intermediary that signs up the affiliates, and pays for each lead or each sale. Web affiliate marketing is fairly respectable (check out my Amazon affiliate store and the links on my airline ticket web site) but mail affiliates, particularly mail affiliates through intermediaries, are a cesspit. While there are doubtless mail affiliates that behave themselves, there are far too many of them that sign up and spam like crazy on the somewhat accurate theory that the more spam they send, the more responses they will get and the more leads they'll have to sell, with the only downside being that they might have a cheap hosting account cancelled. The marketers and intermediaries invariably make the affiliates promise not to spam, but since they don't know what addresses the affiliates are mailing to, and see only the leads and (maybe) the occasional complaint from recipients of the ads, it's extremely difficult to monitor what the affiliates are doing. Moreover, it is very hard to build a substantial true opt-in mailing list, and if you have a good list, its value for your own business is too great to be worth annoying the people on it by sending third-party ads. Hence affiliates have to use lousy lists, such as purchased lists of dubious provenance, addresses mechanically scraped off web sites. It's an open secret in the business that the business is full of sleazeballs who will cheerfully do things like using a suppression list provided by marketer A as a prospect list for marketer B. With this in mind, does a marketer bear responsibility under CAN SPAM for mail that affiliates send? The answer, both from the wording of CAN SPAM and from simple logic, should be of course it does, but the sad tale of ASIS vs. Azoogle suggests that judges think it doesn't, at least not in the Ninth Circuit.
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